Privacy Policy

Last updated: 11/26/2025

1. Information We Collect

We collect the following types of information when you use our service:

Account Information:

  • Phone number (required for iMessage communication)
  • Email address (for account management and receipts)
  • Companion preferences and settings

Message Data:

  • All messages sent and received through the service
  • Message timestamps and metadata
  • Conversation history

Usage Data:

  • Subscription tier and billing information
  • Service usage patterns and analytics
  • Device and connection information

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the AI companion service
  • Process and deliver messages via iMessage
  • Personalize your companion's responses and behavior
  • Manage your subscription and process payments
  • Send you service-related communications
  • Improve and optimize our service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

⚠️ Important: AI Training

We do NOT use your messages or conversations to train AI models. Your conversations are kept private and are only used to provide the service to you. We do not share your data with third parties for AI training purposes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., payment processors, messaging services), subject to strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of Aylis, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

We do NOT share your messages or conversation data with third parties for advertising, marketing, or AI training purposes.

4. Data Retention

Messages: We retain your messages for 30 days after they are sent or received. After 30 days, messages are automatically deleted from our systems.

Account Data: We retain your account information (phone number, email, subscription details) for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes.

Analytics Data: Aggregated, anonymized analytics data may be retained longer for service improvement purposes, but this data cannot be used to identify individual users.

You can request deletion of your data at any time (see "Your Rights" section below).

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and assessments
  • Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data at any time from your dashboard or by contacting us
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to certain processing of your data
  • Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, you can:

  • Use the "Delete Account" feature in your dashboard
  • Contact us at aylisai@icloud.com

We will respond to your request within 30 days. Note that deleting your account will permanently delete all your data, including messages and companion settings.

7. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: aylisai@icloud.com